Terms and conditions of use

It is specified beforehand that the present conditions govern the sales, by Absolution, of all the products available on site "www.absolution-cosmetics.com".

These conditions apply other than all other conditions. Products bought on the website "www.absolution-cosmetics.com" are sold directly by ABSOLUTION, SAS with a capital 178 178.90 Euros, which head office is at 30, rue des Vinaigriers, 75010 Paris, registered at the Registre du Commerce de Paris under number RCS  503 418 865 and VAT number FR72503418865.

Absolution sales its products on the website "www.absolution-cosmetics.com" and practices its own e-commerce activity exclusively towards the end user.

"Final consumer" designates any individual who works for purposes unrelated to any business or any professional practiced. If you are not a "final consumer", we invite you to refrain from entering into transactions commercial site "www.absolution-cosmetics.com".

Any visitor must be at least 18 years and have the legal capacity or holding parental permission allowing him to place an order on the site. Given the trade policy described above, Absolution reserves the right not to respond to orders from anyone who is not a "final consumer" or orders inconsistent with its trade policy as defined in herein.

The general conditions of sale can be modified including consideration of possible normative changes. The new general conditions of sale apply to their date of publication on the website "www.absolution-cosmetics.com".

The prices of our products are indicated in euros all inclusive of tax except share in the expenses of treatment and sending. These prices are communicated in Euros. A link to a currency converter is suggested for information.

In the event of order towards a country other than the Metropolitan France you are the importer of the products concerned. For all the products dispatched except European Union and Dom-Tom, the price will be calculated net of tax automatically on the invoice. Customs duties or other local taxes or right import taxes State are likely to be exigible. These rights and sums do not concern the spring of site "www.absolution-cosmetics.com". They will be at your charge and raise of its whole responsibility as well in terms for declarations as for payments to the authorities’ qualified organisms for your country. We advise you to inform you about these aspects near your local authorities.

All the orders whatever their origin are payable in Euros.

Site "www.absolution-cosmetics.com" reserves the right to modify their prices constantly but the products will be invoices on the basis of prices in force at the time of the recording of the orders subject to their availability.

On Internet: site "www.absolution-cosmetics.com". Contractual information is presented in French language and will be the subject of a confirmation taking again this contractual information at the latest at the time of the delivery.

When you click on the "confirm" button my order after the process of order, you state to fully accept this one as well as the entirety of these General Conditions of Sale and without reserve. The data recorded by site "www.absolution-cosmetics.com" constitute the proof of the whole of the transactions passed through site "www.absolution-cosmetics.com" and its customers. The data recorded by the system of payment constitute the proof of the financial transactions. The products remain the property of Absolution until the complete receipt of payment by Absolution.

Our offers of products are proposed within the limit of available stocks . You of the exactitude of your co-ordinates ensure: name, addresses and telephone number. To check at the time of the order, article by article, that the number, the color, the size, the price are well taken into account in your purchase order. When a product is not available any more, we will inform you by e-mail.

Absolution delivers all the European Union countries (except The Netherlands) and Switzerland, USA, Canada, South America, Japan, Singapore, South Korea and Taïwan. 

Delivery costs are based on delivery method chosen by the Customer and calculated on the entire order. They will be given to the Client at the end of his order before confirming it by him.

After order confirmation and validation of payment, products will be delivered according to the method chosen (Colissimo, express courier: DHL, FEDEX...) and the delivery address specified during the ordering process. We will do our best to ensure that delivery occurs within the shortest time, less than 30 days. In case of delay or any kind of problem, we will keep you informed.

Thus, the delivery date is determined by the sum of the two following elements:

  • The delivery of your package by the carrier using the delivery method chosen on the Site.
  • The shipping time (24 to 48 h):
  • verification of the reliability of the information entered from the consideration of your payment
  • preparation of your order

  • The delivery of your package by the carrier using the delivery method chosen on the Site.

When we treat your order and process with the sending of the parcel we will transmit you by e-mail the number corresponding to your parcel. All the custom charges incurred are the responsibility of the customer. At reception of the parcel, the customer has to verify that its delivery is conformed to its order.

Any problem regarding the references of the delivered products will have to be noticed on the receipt presented by the conveyor and the same day or in a maximum of one day after reception of the parcel, to Absolution customer service.

In the event of loss or of deterioration of the product during transport, the customer will have to inform the conveyor of it as fast as possible.

As soon as the parcel will be sent you will be able to follow it by typing the tracking number on the site of the chosen conveyor.

In the event of unusual delay, you will be contacted either by email or phone.

All the orders dispatched in France are expressed in Euros all inclusive of tax (19,6% VAT).

For an amount lower than €1000 www.absolution-cosmetiques.com will accept your payment with: Payplug, Visa or MasterCard, Paypal or Alma (installment payment).

Every orders shipped out of the EU will be charged excl. taxes. Your paiement is secured by Payplug, Payal and Alma. If the amount of your order is equal to or higher than €100, more information will be required to confirm and accept your order.

"absolution.me" (and its affiliates absolution-cosmetiques.com", "www.absolution-cosmetics.com", "absolutioncosmetics.com", "absolution-skincare.com", "absolutionskincare.com" & "usa-absolution-skincare.com") is committed to providing you with products of high quality. If you are not satisfied with your order, Absolution commits itself to exchange or refund you the concerned products.

The expenses of sending and return will be then at your charge. You have a 14 days deadline starting from the date of reception to return us the products in perfect state and in their original packaging, joining the invoice emitted by Absolution and eventual samples or gifted products. Please note that the cost of return will be at your charge, and the amount of the refund won't include the initial shipping fees due with your order. Please note: face and body tool are not eligible to returns, for sanitary reasons. 

Contents of "www.absolution-cosmetics.com" want to be precise, however, no responsibility is assumed by Absolution. Damaged, opened or incomplete articles will not be refunded and they will be returned to you, at your charge.

Absolution will not accept any parcel if it is not prepaid by the sender.

All additional requests for information must be addressed to: Absolution, consumer service, 30 rue Vinaigriers, 75010 Paris.

"www.absolution-cosmetics.com" uses a secure socket layer (SSL) protocol to protect your information against any leakage or misuse. Credit card transactions are processed via Payplug System. We adopted the process of encoding SSL but we also reinforced the whole processes of jamming and encoding most effectively to protect, as much as possible, all the significant data related to the means of payment.

For any information or question, Contact concerning the products and orders Follow-up :  Tel: +33 (0)9 81 60 87 83, [email protected] Absolution, 30 rue Vinaigriers, 75010 Paris.

All the brands and logos on the website "www.absolution-cosmetics.com", registered or not, are the exclusive property of Absolution. All the texts, comments, works, illustrations and images reproduced on the website "www.absolution-cosmetics.com" are reserved for the title of the royalty and intellectual document of title worldwide. For this reason and in accordance with the provisions of the Code of the Intellectual Property, only a private use is allowed unless special dispositions are previously made, following the code of the intellectual property. Any other use is constitutive of counterfeit and sanctioned with the Intellectual document of title except preliminary authorization of "www.absolution-cosmetics.com". Any reproduction total or partial of the catalogue of "www.absolution-cosmetics.com" is strictly prohibited.

The offered products are in conformity with the French legislation into force. It rests with to you to check near the local authorities the possibilities of import or use of the products or services that your plan to order. The reproduced photographs and texts illustrating the products presented are not contractual. Consequently, the responsibility for "www.absolution-cosmetics.com" could not be committed in the event of error in one of these photographs or one of these texts."www.absolution-cosmetics.com" could not be held for person in charge for the in execution of the contract concluded in the event of unavailability or out-of-stock condition of the product, of cause beyond control, disturbance or all-out strike or partial in particular of the mail service and means of transport and/or communications, flood, fire. "www.absolution-cosmetics.com" will not incur any responsibility for all consequential damages because of present, trading loss, loss of profit, loss of chance, damage or expenses. Bonds hypertextes can return towards other sites that site "www.absolution-cosmetics.com" releases any responsibility if the contents of these sites would contravene the legal and lawful provisions into force.

This contract is subjected to the French law. The language of this contract is the French language. In the event of complaint, the French courts will be only qualified.

"www.absolution-cosmetics.com" is committed not revealing with thirds information that you communicate to us.

Those are confidential. They will be used by its internal services only for the treatment of your order and that to reinforce and personalize the communication and the offer cultural and produces reserved to the customers of "www.absolution-cosmetics.com", in particular by the newsletters of "www.absolution-cosmetics.com" to which you will have subscribed as within the framework of the personalization of the site according to your centers of interests.

However, when you go on "www.absolution-cosmetics.com" and identified like such, the data concerning you are likely to be exceptionally communicated to thirds. If you do not wish it, indicate us via the addresses below.

Consequently, in accordance with the French data-processing law and freedoms of January 6, 1978, you have a right of access, of correction, and opposition to the personal data concerning yourself.

For that it is enough to us to make the line bid of it or by mail by indicating your name, first name to us, addresses and if possible your customer reference: Absolution 30, rue des Vinaigriers, 75010 Paris France.

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