Terms and Conditions of Sale

General Terms and Conditions of Sale

Identification of ABSOLUTION

The company ABSOLUTION (“ABSOLUTION”) is a simplified joint-stock company registered with the Paris Trade and Companies Register under number 503 418 865, with its registered office located at 30, rue des Vinaigriers – 75010 Paris.

ABSOLUTION can be contacted at the following details, notably for any complaints:

Postal address: 30 rue des Vinaigriers – 75010 Paris
Telephone: +33 (0)9 81 60 87 83
Email address: contact@absolution.me

Purpose

These general terms and conditions of sale aim to define the terms and conditions of sale of the products offered by ABSOLUTION (the “Products”) on the website https://www.absolution-cosmetics.com (the “Site”) to its customers (the “Buyers”), as well as the rights and obligations of the parties in this context.

They are accessible at any time via a direct link at the bottom of the Site.

The applicable version of the general terms and conditions of sale is the one available online on the Site on the date of the Buyer’s order. A copy is sent to the Buyer with the order confirmation.

These general terms and conditions of sale prevail over all other general or specific terms not expressly approved by ABSOLUTION.

Interaction with Payment Service Providers’ General Terms and Conditions

Payments made on the Site are managed by the payment service providers indicated on the Site (the “Payment Service Provider(s)”).

If applicable, the Buyer will contract directly with the Payment Service Provider of their choice regarding the implementation of these payments, by accepting its terms and conditions via a checkbox on the Site, in the order form and/or being redirected to the website operated by the Payment Service Provider to proceed with this acceptance.

If the Payment Service Provider refuses or terminates the Buyer’s subscription, the Buyer cannot/can no longer place an order through this method.

Conversely, the termination of the contractual relationship between the Buyer and ABSOLUTION results in the termination of the Buyer’s contract with the Payment Service Provider.

In case of contradiction between the Payment Service Provider’s general terms and conditions and these general terms and conditions of sale, the latter prevail.

The Buyer expressly authorizes ABSOLUTION to transmit all their payment instructions related to the payments made on the Site to the Payment Service Provider.

Legal Capacity and Acceptance of the Terms and Conditions

Legal Capacity

To register on the Site and/or place an order, the Buyer must meet the following cumulative conditions:

The Buyer is a natural person with full legal capacity;
The Buyer qualifies as a consumer, understood as any natural person acting for purposes not related to their professional activity;
The Buyer places an order for a territory eligible for delivery as specified in Article 9.1 of these general terms and conditions.

Acceptance of the Terms and Conditions

The Buyer’s acceptance of these general terms and conditions of sale is confirmed by checking a box in the registration and/or order form displayed on the Site. This acceptance must be full and unconditional. Any conditional acceptance is considered null and void.

A Buyer who does not agree to be bound by these general terms and conditions of sale will not be able to place an order for Products on the Site.

Registration on the Site

The Buyer may open an account on the Site before placing an order by completing the registration form provided for this purpose on the Site.

The Buyer must provide all information marked as mandatory. Any incomplete registration will not be validated.

Registration automatically creates an account in the Buyer’s name, allowing them to manage their purchases in a manner and using the technical means that ABSOLUTION deems most appropriate (the “Account”).

The Buyer guarantees that all information provided in the registration form is accurate, up to date, and sincere, and contains no misleading information.

They undertake to update this information in their Account in case of changes, so that it always meets the criteria mentioned above.

The Buyer is informed and accepts that the information entered to create or update their Account serves as proof of their identity. The information entered by the Buyer is binding upon validation.

The Buyer can access their Account at any time after identifying themselves using their login and password.

Creating an Account is optional for the Buyer. They may also place an order for one or more Products under the conditions provided in the “Order” article without prior registration on the Site.

Product Features

ABSOLUTION offers for sale cosmetic products for the face and body.

The exhaustive list of Products offered by ABSOLUTION is available in the catalog displayed on the Site.

Before any order, and in particular pursuant to Article L.111-1 of the French Consumer Code, the Buyer may consult the characteristics of each Product they wish to order on the Site.

Photographs and descriptions of the Products offered online are as precise as possible. They only bind ABSOLUTION as far as precisely indicated.

The Buyer acknowledges and accepts that the Products displayed on the Site are offered for sale only within available stock limits.

Order

Placing an Order

To place an order, the Buyer must select the Product(s) of their choice and add them to their cart.

They can access the summary of their cart at any time until the order is finally validated and may correct any errors in the information entered.

If the Buyer has not created an Account under the conditions provided in the “Registration on the Site” article, they are invited to provide their details for delivery and billing purposes.

They must complete all fields marked as mandatory in the form provided for this purpose. Orders that do not include all required information cannot be validated.

The Buyer guarantees that all information provided in the order form is accurate, up to date, and sincere, and contains no misleading information.

They are informed and accept that this information serves as proof of their identity and is binding upon validation.

The order is considered received by ABSOLUTION when it can access it.

Order Confirmation

At the end of their order, the Buyer receives an email confirming the order, which:

Summarizes the ordered Products and the expected delivery time;
Includes the general terms and conditions of sale in effect on the day of the order;
Includes the invoice corresponding to the order.

The Buyer must ensure that the contact details provided during the order are correct and allow them to receive the order confirmation email. If not received, the Buyer must contact ABSOLUTION at the contact details mentioned in the “Identification of ABSOLUTION” article.

ABSOLUTION recommends that the Buyer keeps the information contained in the order confirmation.

The order confirmation is considered received by the Buyer when they can access it.

Prices and Payment Terms

Prices

The prices of Products are displayed on the Site.

Prices are indicated in euros, all taxes included (French VAT and other applicable taxes).

The prices displayed for each Product do not include any delivery fees, which will be invoiced in addition to the price of the Products. The amount of applicable delivery fees will be indicated before the Buyer validates the order.

The applicable price is the one displayed on the Site at the time the Buyer validates the order.

ABSOLUTION reserves the right, at its sole discretion and according to modalities it alone determines, to offer promotional offers or price reductions.

Payment Terms

Excluding customs duties or local taxes, the full price of the Products is due at the time of order.

Payment may be made by any method offered on the Site at the time of order validation.

The Buyer guarantees ABSOLUTION that they have the necessary authorizations to use the chosen payment method.

ABSOLUTION reserves the right to suspend or cancel any order and/or delivery in case of non-payment, payment incident, or fraud or attempted fraud related to the use of the Site.

Penalties equal to the French legal interest rate will apply automatically to unpaid amounts from the first presentation of a formal notice by registered letter with acknowledgment of receipt.

Invoicing

Invoices will be sent to the Buyer by email or made available, if applicable, on their Account after receipt or validation of the order.

Retention of Title

ABSOLUTION retains full ownership of the Products sold until full payment of the price.

Delivery

Delivery Territories

The Buyer is expressly informed that the Site only offers delivery of Products to countries within the European Union (excluding the Netherlands) or elsewhere in the world (excluding Afghanistan, Algeria, Morocco, Russia, and Turkey).

Delivery of Products is made to the address provided by the Buyer as the “Delivery Address” (which may be different from the billing address), which must be located within one of the territories expressly mentioned above.

Delivery Methods and Times

The Buyer is informed before validating their order of the possible delivery methods as well as the corresponding times and fees for each method, depending on the territories.

The Buyer must select the desired delivery method and provide all necessary information for the effective delivery of the chosen Products according to this method.

The actual delivery time will be confirmed to the Buyer in the order confirmation email.

In the event of non-delivery within the above-mentioned period, the Buyer may terminate the order by registered letter with acknowledgment of receipt or in writing on another durable medium if, after giving ABSOLUTION formal notice to deliver within an additional reasonable period, it has not been executed within this period.

The contract is considered terminated upon receipt by ABSOLUTION of the notice informing it of this termination, unless the delivery has taken place in the meantime.

In the event of termination of the contract as described above, the Buyer will be reimbursed for all amounts paid, including delivery costs, no later than 14 days following the date on which the contract was terminated.

ABSOLUTION reserves the right, in any case, to contact the Buyer to propose alternative solutions for reimbursing the price of the Products and delivery fees. The Buyer must explicitly accept in writing the choice of an alternative reimbursement method.

Right of Withdrawal

The Buyer has a period of 14 days from the date of ordering a Product to withdraw without having to justify any reason or pay penalties, except for return costs, which remain their responsibility.

The Buyer wishing to exercise their right of withdrawal must send to ABSOLUTION at the contact details mentioned in the “Identification of ABSOLUTION” article, before the expiration of the above period, the withdrawal form reproduced in Appendix 1 of these terms, duly completed, or a declaration clearly expressing their intention to withdraw, including the order number indicated on the invoice sent by ABSOLUTION via email.

The Product concerned must be returned to ABSOLUTION under the following cumulative conditions:

In its original and complete packaging (including any accessory provided);
In a new, unused condition, without any deterioration or unsealing;
Without undue delay and no later than 14 calendar days following the Buyer’s communication of their intention to withdraw.

It must be accompanied by a copy of the corresponding purchase invoice. The Buyer is responsible in case of damage to the Product during its return to ABSOLUTION.

The Buyer will be reimbursed as soon as possible, and no later than 14 days from the effective receipt by ABSOLUTION of the withdrawal request, for all amounts paid for the order, minus any return costs, which remain the Buyer’s responsibility. ABSOLUTION reserves the right, however, to defer this reimbursement until the effective recovery of the concerned Products.

Legal Guarantees

The Buyer benefits from legal guarantees against non-conformity and hidden defects of the sold item, including defects resulting from the packaging of the Products.

If the Buyer finds that the Product delivered has a defect, non-conformity, or is damaged, they must inform ABSOLUTION at the contact details mentioned in the “Identification of ABSOLUTION” article, specifying the nature of the defect, non-conformity, or damage and providing any supporting evidence, including photographs or videos, or any other form expressly required by ABSOLUTION.

ABSOLUTION will then carry out an initial series of verifications of the Product and keep the Buyer informed of the results.

If necessary, ABSOLUTION will organize with a carrier of its choice the return arrangements, which it will communicate to the Buyer by any appropriate means. ABSOLUTION will bear the cost of this return.

ABSOLUTION will carry out the necessary further verifications and offer the Buyer a replacement Product where possible. If replacement is impossible, ABSOLUTION will reimburse the Buyer the full price paid for the Product and corresponding delivery costs, by any appropriate means, as soon as possible, and no later than 14 days from the date ABSOLUTION informs them of the impossibility to replace the Product.

Reminder of the Consumer Code provisions

The consumer has a period of two years from the delivery of the good to enforce the legal guarantee of conformity in case of a defect. During this period, the consumer only needs to establish the existence of the defect and not its date of occurrence.

When the sale contract provides for the supply of digital content or a digital service continuously for more than two years, the legal guarantee applies throughout the supply period. The consumer only needs to establish the existence of the defect affecting the digital content or service, not the date of its occurrence.

The legal guarantee of conformity obliges the professional, if necessary, to provide all updates necessary to maintain the conformity of the item.

The legal guarantee of conformity gives the consumer the right to repair or replace the item within thirty days following the request, without cost and without major inconvenience to them.

If the item is repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the initial guarantee.

If the consumer requests repair but the seller imposes replacement, the legal guarantee of conformity is renewed for two years from the date of replacement.

The consumer may obtain a price reduction by keeping the item or terminate the contract with a full refund upon return of the item if:

The professional refuses to repair or replace the item;
Repair or replacement occurs after thirty days;
Repair or replacement causes major inconvenience for the consumer, notably when the consumer permanently bears the costs of collection or delivery of the non-conforming item, or bears the costs of installation of the repaired or replaced item;
Non-conformity persists despite the seller’s unsuccessful attempt to bring the item into conformity.

The consumer is also entitled to a price reduction or contract termination when the defect is so serious that immediate action is justified. The consumer is then not required to request repair or replacement first.

The consumer is not entitled to contract termination if the defect is minor.

Any period during which the item is immobilized for repair or replacement suspends the warranty that was running until the item is restored.

These rights result from Articles L. 217-1 to L. 217-32 of the French Consumer Code.

The seller acting in bad faith to hinder the implementation of the legal guarantee of conformity may face a civil fine of up to 300,000 euros, which may rise to 10% of average annual turnover (Article L. 241-5 of the Consumer Code). The consumer also benefits from the legal guarantee against hidden defects under Articles 1641 to 1649 of the Civil Code, for two years from the discovery of the defect. This guarantee allows a price reduction if the item is kept or a full refund upon return of the item.

General Terms and Conditions of Sale

Identification of ABSOLUTION

ABSOLUTION can be contacted at the following coordinates, notably for any claim:

Postal address: 30 rue des Vinaigriers – 75010 Paris
Phone: +33 (0)9 81 60 87 83
Email address: contact@absolution.me

Purpose

These general terms and conditions of sale define the terms and conditions for the sale of products offered by ABSOLUTION (the “Products”) on the website https://www.absolution-cosmetics.com (the “Site”) to its customers (the “Buyers”), as well as the rights and obligations of the parties in this context.

They are accessible at any time via a direct link at the bottom of the Site.

The applicable version of the general terms and conditions of sale is the one available online on the Site on the date of the Buyer’s order. A copy is sent to the Buyer with the order confirmation.

These general terms and conditions of sale prevail over any other general or specific conditions not expressly agreed upon by ABSOLUTION.

Relationship with Payment Service Providers’ Terms and Conditions

Payments made on the Site are managed by the payment service providers indicated on the Site (the “Payment Service Provider(s)”).

If applicable, the Buyer will contract directly with the chosen Payment Service Provider regarding the execution of these payments, by accepting its terms and conditions via a checkbox on the Site, in the order form, and/or will be redirected to the website operated by the Payment Service Provider to proceed with this acceptance.

If the Payment Service Provider refuses or terminates the Buyer’s subscription, the Buyer cannot/ will no longer place an order through this means.

Conversely, the end of contractual relations between the Buyer and ABSOLUTION leads to the termination of the contract between the Buyer and the Payment Service Provider.

In the event of a contradiction between the Payment Service Provider’s terms and these general terms and conditions of sale, the latter prevail.

The Buyer expressly authorizes ABSOLUTION to transmit to the Payment Service Provider all instructions regarding payments made on the Site.

Legal Capacity and Acceptance of General Terms

Legal Capacity

To register on the Site and/or place an order, the Buyer must meet the following cumulative conditions:

The Buyer is a natural person with full legal capacity;
The Buyer qualifies as a consumer, understood as any natural person acting for purposes outside their professional activity;
The Buyer places an order for a territory eligible for delivery as specified in Article 9.1 of the general terms.

Acceptance of the General Terms

The Buyer’s acceptance of these general terms and conditions of sale is materialized by checking a box in the registration and/or order form displayed on the Site. This acceptance must be full and unconditional. Any conditional acceptance is considered null and void.

A Buyer who does not agree to be bound by these general terms and conditions of sale cannot place an order for Products on the Site.

Registration on the Site

The Buyer can open an account on the Site before placing an order by filling out the registration form provided for this purpose.

The Buyer must provide all information marked as mandatory. Any incomplete registration will not be validated.

Registration automatically opens an account in the Buyer’s name, allowing them to manage their purchases in the form and using the technical means deemed most appropriate by ABSOLUTION (the “Account”).

The Buyer guarantees that all information provided in the registration form is accurate, up to date, truthful, and not misleading.

They undertake to update this information in their Account in case of changes so that it always meets these criteria.

The Buyer is informed and agrees that the information entered for the creation or updating of their Account serves as proof of identity. The information entered by the Buyer is binding upon validation.

The Buyer can access their Account at any time after logging in with their username and password.

Creating an Account is optional. The Buyer can also place an order for one or more Products as described in the “Order” article, without having previously registered on the Site.

Product Characteristics

ABSOLUTION offers cosmetic products for the face and body for sale.

The exhaustive list of Products offered by ABSOLUTION is available in the catalog displayed on the Site.

Before any order and in particular pursuant to Article L.111-1 of the Consumer Code, the Buyer can review, on the Site, the characteristics of each Product they wish to order.

The photographs and descriptions of Products offered for online sale are as accurate as possible. They only bind ABSOLUTION regarding what is specifically indicated.

The Buyer acknowledges and agrees that the Products visible on the Site are only offered for sale within available stock limits.

Order

Placing an Order

To place an order, the Buyer must select the desired Product(s) and add them to their cart.

They can access the summary of their cart at any time before the order is finalized and correct any errors in the entered information.

If the Buyer has not created an Account as provided in the “Registration on the Site” article, they are invited to provide their contact information for delivery and billing purposes.

They must fill in all fields marked as mandatory in the form provided. Orders without all required information cannot be validated.

The Buyer guarantees that all information provided in the order form is accurate, up to date, truthful, and not misleading.

They are informed and agree that this information serves as proof of identity and is binding upon validation.

The order is deemed received by ABSOLUTION when it is accessible to them.

Order Confirmation

At the end of the order, the Buyer receives an email confirmation which:

Summarizes the Products ordered and the expected delivery time;
Contains the general terms and conditions of sale in force on the day of the order;
Contains the invoice corresponding to the order.

The Buyer must ensure that the contact details provided in the order are correct and allow them to receive the confirmation email. If not received, the Buyer must contact ABSOLUTION using the contact details in the “Identification of ABSOLUTION” article.

ABSOLUTION recommends that the Buyer keeps the information contained in the order confirmation.

The order confirmation is deemed received by the Buyer when it is accessible to them.

Price and Payment Terms

Prices

Product prices are displayed on the Site.

Prices are indicated in euros, all taxes included (French VAT and other applicable taxes).

Displayed prices do not include delivery fees, which are charged in addition to the Product price. The applicable delivery fees will be indicated before the Buyer validates the order.

The applicable price is that displayed on the Site at the time the Buyer validates the order.

ABSOLUTION reserves the right, at its sole discretion, to offer promotional offers or price reductions.

Payment Terms

Excluding customs duties or local taxes, the full price of Products is due at the time of the order.

Payment can be made by any means offered on the Site at the time of order validation.

The Buyer guarantees to ABSOLUTION that they have the necessary authorizations to use the chosen payment method.

ABSOLUTION reserves the right to suspend or cancel any order and/or delivery in case of non-payment, payment incidents, or fraud or attempted fraud related to the use of the Site.

Penalties equal to the French legal interest rate apply automatically to unpaid amounts from the first formal notice sent by registered letter with acknowledgment of receipt.

Invoicing

Purchase invoices will be sent to the Buyer by email or made available, if applicable, on their Account after receipt or validation of the order.

Retention of Title

ABSOLUTION retains full ownership of the Products sold until full payment of the price.

Delivery

Delivery Territories

Delivery of Products is made to the address indicated by the Buyer as the “Delivery Address” (which may differ from the billing address), which must be located in one of the territories expressly mentioned above.

Delivery Methods and Times

The Buyer is informed before confirming their order of the available delivery methods, as well as the corresponding times and fees, depending on the territory.

The Buyer must select the desired delivery method and provide all necessary information for the effective delivery of the chosen Products.

The actual delivery time will be confirmed to the Buyer in the order confirmation email.

If delivery is not made within the above period, the Buyer may cancel the order by registered letter with acknowledgment of receipt or by writing on another durable medium, if, after formally requesting ABSOLUTION to deliver within an additional reasonable period, delivery is still not made within that period.

The contract is considered canceled upon receipt by ABSOLUTION of the notice informing them of this cancellation, unless delivery occurs in the meantime.

In case of cancellation, the Buyer will be refunded all sums paid, including delivery fees, within 14 days of the cancellation.

ABSOLUTION reserves the right, in any case, to propose alternative refund solutions for the price of Products and delivery fees. The Buyer must explicitly and in writing accept the chosen alternative refund method.

Right of Withdrawal

The Buyer has 14 days from the order of a Product to withdraw without justification or penalty, except for return costs, which remain the Buyer’s responsibility.

To exercise the right of withdrawal, the Buyer must send to ABSOLUTION at the contact details in the “Identification of ABSOLUTION” article, before the expiration of the above period, the withdrawal form in Appendix 1 of these terms duly completed, or a declaration clearly expressing their intention to withdraw, including the order number.

The Product must be returned to ABSOLUTION under the following cumulative conditions:

In its original and complete packaging (including all accessories);
In new condition, never used, with no damage or unsealing;
Without undue delay, no later than 14 calendar days after notifying ABSOLUTION of the withdrawal.

It must be accompanied by a copy of the corresponding invoice. The Buyer is responsible for any damage during the return.

The Buyer will be refunded as soon as possible, and at the latest within 14 days of ABSOLUTION’s receipt of the withdrawal request, for all sums paid, minus any return costs. ABSOLUTION may delay this refund until the Products are recovered.

Legal Guarantees

The Buyer benefits from legal guarantees for non-conformity and hidden defects, including defects resulting from the packaging of the Products.

If the Buyer notices a defect, non-conformity, or damage, they must inform ABSOLUTION using the contact details in the “Identification of ABSOLUTION” article, indicating the nature of the defect and providing all useful evidence, including photos and videos, or other forms expressly required by ABSOLUTION.

ABSOLUTION will carry out an initial verification of the Product and inform the Buyer of the results.

If necessary, ABSOLUTION will organize the return with the carrier of its choice and inform the Buyer. ABSOLUTION will cover the cost of the return.

ABSOLUTION will carry out further checks and offer replacement of the Product if possible. If replacement is impossible, ABSOLUTION will refund the Buyer the full price and related delivery costs within 14 days of notifying the Buyer of the impossibility of replacement.

Consumer Code Reminder

The consumer has two years from the delivery of the good to enforce the legal guarantee of conformity. During this period, the consumer only needs to establish the existence of the non-conformity, not the date of its appearance.

For continuous provision of digital content or services exceeding two years, the legal guarantee applies throughout the provision period. The consumer only needs to establish the existence of non-conformity.

The legal guarantee of conformity obliges the professional to provide necessary updates.

It allows repair or replacement within thirty days without cost or major inconvenience.

If repaired under the legal guarantee, the consumer benefits from a six-month extension.

If replacement is imposed instead of repair, the legal guarantee is renewed for two years from the replacement date.

The consumer may obtain a price reduction or terminate the contract for full refund if:

The professional refuses repair or replacement;
Repair or replacement takes more than thirty days;
Repair or replacement causes major inconvenience;
Non-conformity persists despite attempts.

The consumer also has these rights when the defect is serious enough to justify immediate reduction or termination. Minor defects do not entitle termination.

Any immobilization of the product for repair or replacement suspends the running of the guarantee.

Rights result from Articles L.217-1 to L.217-32 of the Consumer Code.

Bad-faith obstruction of the guarantee may lead to a fine of up to €300,000 or 10% of average annual turnover (Article L.241-5 of the Consumer Code).

The consumer also benefits from the legal guarantee against hidden defects under Articles 1641 to 1649 of the Civil Code for two years from discovery.

Buyer Obligations and Liability

Information Provision

The Buyer undertakes to provide all necessary information to ABSOLUTION for account creation and ordering.

The Buyer is solely responsible for the accuracy of information provided and the suitability of Products to their needs.

Buyer Account

The Buyer:

Guarantees the information provided and will update it;
Acknowledges that this information is proof of identity;
Is responsible for confidentiality of username and password. Any access using them is considered by the Buyer.

The Buyer must immediately contact ABSOLUTION if their account is used without authorization.

Use of the Site

The Buyer is responsible for their use of the Site and any shared information. They must use the Site personally and not allow third parties to use it.

The Buyer must not use ABSOLUTION services for illegal, fraudulent, or harmful purposes or interfere with systems.

ABSOLUTION may take appropriate measures and legal action in case of violations.

ABSOLUTION Liability

ABSOLUTION regularly controls the Site but may temporarily interrupt access for maintenance.

ABSOLUTION is not responsible for temporary access issues, force majeure, or telecommunication network disruptions.

ABSOLUTION provides no guarantee that Products meet the Buyer’s needs, except as stated in “Legal Guarantees.”

ABSOLUTION is not liable for accidents unless directly caused by a product defect.

Products comply with EU regulations, but ABSOLUTION is not responsible for local law compliance.

ABSOLUTION strives to safeguard Site data but is not liable for data loss during maintenance unless fault is proven.

ABSOLUTION may use subcontractors who are subject to the same obligations.

ABSOLUTION may transfer its rights and obligations to another party and will notify the Buyer.

ABSOLUTION is not liable for delays or non-performance due to external circumstances or force majeure as defined in Article 1218 of the Civil Code, including exceptional weather, natural disasters, epidemics, fires, floods, lightning, attacks, transport/postal/telecom disruptions, virus attacks, and legal obligations.

Liability is limited to direct proven damages. Except for bodily harm, death, and gross negligence, and subject to a registered letter claim within one month, liability cannot exceed amounts received for the service.

Intellectual Property

The Site, Products, systems, software, applications, infrastructure, databases, and content (texts, images, logos, trademarks, patents, etc.) are protected by intellectual property rights.

Any reproduction, representation, diffusion, or use without ABSOLUTION’s authorization is prohibited and may lead to legal action.

Evidence

Evidence may be provided by any means. Messages and data on the Site and ABSOLUTION equipment constitute admissible evidence, notably for order validity and price calculation.

Personal Data

ABSOLUTION complies with all legal obligations regarding personal data, including the French Data Protection Act and EU Regulation 2016/679.

The Buyer is invited to read ABSOLUTION’s privacy policy for information on data management and rights.

Confidentiality

Unless otherwise agreed, parties agree to keep confidential, during the contract and 3 years after, all information obtained during the relationship.

Exceptions: already known, public, legally obtained from third parties, or required by authorities.

Confidential information may be shared with employees, interns, contractors, under the same confidentiality obligation.

Advertising

ABSOLUTION may include advertising or promotional messages on the Site and communications at its discretion.

Third-Party Links and Sites

ABSOLUTION is not responsible for third-party sites or apps linked from the Site, their content, products, services, or transactions.

Unsubscription

Buyers with an Account may unsubscribe at any time by email. This will delete their Account.

Modifications

ABSOLUTION may modify these terms at any time. The applicable version is the one in effect at the date of a new order.

Telephone Solicitation Opposition

Buyers may register on the BLOCTEL list (www.bloctel.gouv.fr) to opt-out of telemarketing.

Mediation

The Buyer may use a consumer mediator for amicable resolution:

Centre de médiation de la consommation de conciliateurs de justice (CM2C)
Postal address: 14 rue Saint-Jean 75017 Paris
Phone: 01 89 47 00 14
https://www.cm2c.net

Governing Law

These terms are governed by French law.