FAQ

From your first order, you are automatically enrolled in our loyalty program.

For every €1 spent, you earn 1 loyalty point. From 100 points, you can enjoy a €5 discount on your order.

Your points are valid for life as long as they are not converted.

Once turned into a voucher, they are valid for 6 months.

Go to the “Loyalty” section of your customer account, then to “How to use your points?”.

Depending on your balance, you can exchange your points for vouchers ranging from €5 to €20.

A unique code will be generated: simply apply it at checkout.

You can earn points by completing different missions: joining the WhatsApp club, following us on Instagram and TikTok, leaving a review…

You can find all available missions directly on this page.

Loyalty points can only be used on the Absolution website and at our Paris 10 store to purchase products. They cannot be exchanged for cash or transferred to a bank account.

No, loyalty points are personal and linked to your email address; they cannot be transferred.