FAQ

From your first order, you are automatically enrolled in our loyalty program.

For every €1 spent, you earn 1 loyalty point. From 100 points, you can enjoy a €5 discount on your order.

Your points are valid for life as long as they are not converted.

Once turned into a voucher, they are valid for 6 months.

Go to the “Loyalty” section of your customer account, then to “How to use your points?”.

Depending on your balance, you can exchange your points for vouchers ranging from €5 to €20.

A unique code will be generated: simply apply it at checkout.

You can earn points by completing different missions: joining the WhatsApp club, following us on Instagram and TikTok, leaving a review…

You can find all available missions directly on this page.

No, loyalty points cannot be converted into cash.

No, loyalty points are personal and linked to your email address; they cannot be transferred.